Refund & Return Policy

Here's a recreation of your Returns, Exchanges, and Refunds policy for Snapwow:

🔄 Returns & Exchanges

At Snapwow, we want you to be completely satisfied with your purchase. If for any reason you're not, we offer easy returns and exchanges. 

 

  • Authorization Required: To initiate a return or exchange, please contact our customer support team to obtain a return authorization.
  • Timeframe: We accept returns and exchange requests within 5 days of the delivery date.
  • Condition of Items: Returned items must be received by us in new, unused condition and in their original packaging.
  • Direct Purchases Only: Returns are only accepted for items that were purchased directly from our official website
  • Exchanges: To exchange an item, the quickest way is to place a new order for the desired item. Then, please contact us with your original order number, and we will provide you with a return authorization for the item you wish to return.

💰 Refunds

Once we receive your returned order, our team will process it promptly. Please allow 3-5 business days for the refund to appear in your original payment account. If you haven't seen your refund after this timeframe, please don't hesitate to contact us at [email address removed] so we can investigate.

🚫 Invalid Reasons for Returns

To maintain our commitment to offering great value, we are unable to accept returns in the following common scenarios:

  • Buyer no longer wants the item(s): We encourage our customers to carefully consider their purchase before placing an order. Once an order is submitted, it represents a commitment to purchase the items.
  • Buyer is not ready to pay the asking price: We ask that buyers ensure they are prepared to pay the listed price before submitting their order, as it constitutes a binding agreement.

❌ Cancellations

If you wish to cancel your order, please contact us as soon as possible. If your order has already been shipped, we will be unable to stop the delivery. In such cases, please utilize our easy return process once you receive the item for a full refund.

Contact

support@snapwow.shop